Pleasant
Good: Excellent and varied breakfast. Delicious dinner (paid separately). Beautiful hotel environment. Nice sea view from one 1 room. Friendly staff.
Bad: After a 6+ hour journey, we arrived after 10 PM, but our rooms were still not ready. The offered “upgrade” was actually a smaller room. Long waiting time and room changes. Rooms were very cold, and the air conditioning could not be adjusted. No hot water on the first night. Toilets were regularly clogged. Spa access was not included in the room price.

Exceptional service by Islam
I had a wonderful experience thanks to the receptionist Islam at this hotel. He was incredibly helpful, always smiling, kind, and very professional. From the moment I arrived, he made me feel welcome and comfortable. His positive attitude and willingness to help truly made a difference in my stay. A real asset to the hotel!

The best service ever !
Everything is excellent in the hotel. The service is very, very friendly. The room was thorougly cleaning every day. You can even expect petals of roses on your bed !

Koshila, Islam, and the lifeguard for the swimming pool were wonderful people and highly respectful

We had a fantastic time at the hotel. We had a wonderful service manager named Raja. He cleaned the room daily and always gave us little gifts from him. I highly recommend this hotel to everyone; the service is fantastic.

Great hotel, really enjoyed the service ! thanks to Javred Axu for the cleanliness

Exceptional
Good: I liked that the hotel was clean and had everything you need.
Bad: If you want to site see, it is aeound a 30 minute taxi into the centre (very easy to get a taxi though).

Exceptional
Good: Best Hotel,they upgraded our room. I will be definitely back soon. I recommend it.

Dined in the Pool Bar and had a great experience over there food was amazing and the service by Miss EFFY was excellent, if you want to have a good time, this is the place to go

Very good services. Amazing hotel! Very large and nice room, amazing bed and bathroom!. Very good food, many thanks to Chef! Everyrhing was delicious! Special big thanks for ANIL who was extremly helpfull to find my phone lost in taxi. And very helpfull for us all our stay here. Also thanks for Jeevan helping us with luggages. We will come back!

Hosni god serves a the pool

It was very good experience, we have a very good time in this resort and Mr. Surya was very kind and gentle. Hope to repeat this experience again in the future. Thank you very much❤️❤️

Cleaning is perfect, food is insanely good, cigar bar - best in my life. Shotout to Prem

Cleaning of the room on the highest level, Prem the best

Very nice resort!
Very good service at Cafe La Piscine, especially waiter Haleim is very nice and polite.

Exceptional
Good: The front desk employees, the room service, and the food exceeded my expectations 👌

Food is extraordinary. Room service is excellent. Front desk employees are so kind and extremely helpful helpful
It's my 3rd visit to Al Raha beach hotel. As always it was a great experience 👍 Front dest employees are very kind and they go out of their ways to help guests feel satisfied with various services and rooms. I really would like to come back next year.

It was very chilled.
Naw Gay is a super-awesome friendly host. She was amazing, and laughed at my weird jokes. I will only go back for her amazing service…!

New Gay is perfect and kindly girl, very helpful.Thanks you !
New Gay is perfect and kindly girl, very helpful.Thanks you !

The room was very clean the cleaner also so good are and javed

amazing experience with samy and rahat they were welcoming and so warm they took amazing care of us

Wonderful
Good: Everything was great. We had a great weekend and most of the staff were helpful and courteous, facility was great and there were even activities in the hotel for adults and for kids, my son enjoyed the kids area and there was a mini golf and table tennis which we enjoyed. I would like to give a special thanks as well to one of the reception staff Ms. Emma, who was truly approachable and helpful. I had an incident with one of the staff during check in, and it got me frustrated but when I approached Ms. Emma, she managed and addressed the situation appropriately and she made sure we had a wonderful stay at the hotel during our visit.
Bad: There was an incident at the reception during check in with one of the reception staff. A russian lady, i was asking to add another room to my original booking, because i was adding a guest she wasn’t helpful at all, she told me i could cancel from booking.com and book for new rooms, i told the booking was non refundable and she insisted that i just send email to booking.com and request the changes. I asked if nothing can be done on her side as it will take time for me to receive a reply for doing it there as i am already at the hotel. She said she cannot do anyhow to help. So I approached another staff. Luckily Ms Emma was able to help us book another room, otherwise it could have ruined our visit to the hotel

Very nice
Good: Plenty of sunbeds, great staff. Large rooms
Bad: Spa . Limited time. Split between top and bottom floors . Not affiliated with hotel

Exceptional
Good: Hospitality at it best Samir was professional and amazing Will come back for sure

Nothing less than amazing
This place is soooo good, the staff is literally the best specially Islam at the reception, he has been the sweetest person to me and my family, we just know our stay here is going to be amazing