House keeping, cleaning and service of staff are excellent... 1. Biswas 2. Milan / supervisor

Good: LOCATION IS EXCELLENT

I like to stay here, when I travel to Abu dhabi
Good: Excellent everything
Bad: everything excellent

The cleaning service provided by Ranjit was excellent and friendly; he was also very efficient in cleaning the room.

Rooms with good housekeeping and enjoyable environment
Good: Same like home
Bad: Good staffs and excellent management

N/A
Good: The room is clean
Bad: I request non smoking,but when we get there in the room smells cigarette..

Werry good stuff

The best hotel with the best service
I really enjoyed my stay at Novel Hotel. Everything was excellent, from the atmosphere to the level of service. I would especially like to recognize Mary at the reception. She was extremely welcoming, polite, and professional. Her friendly attitude and willingness to help made my experience even better. She went above and beyond to make sure I felt comfortable and well taken care of. Thank you to Mary and the entire team for the great hospitality. I truly appreciated the experience and would be happy to stay here again!

RANJIT GOOD WORK AND BEST

Lifeguard lal is very good i like thish hotel

I had a wonderful experience at Novel Hotel. The hotel was beautiful, the service was excellent, and the staff were very welcoming. A special thank you to Mary at the reception for her kindness and professionalism. She was incredibly friendly, helpful, and attentive, and she made me feel very welcome from the moment I arrived. Her positive attitude and excellent customer service truly made a difference. Thank you, Mary, and the whole team at Novel Hotel for making my stay so enjoyable. I would definitely recommend this hotel!

Exceptional
The best Service, Clean environment and smells Great Stayed in: Standard Room Stay length: 2 night(s)

Good: staff were great as usual pool very nice and cool
Bad: my double bed was 2 singles pushed together which wasn't as comfortable as it usually is

Wonderful
Good: I liked everything about the property…the rooms are exceptional and the staff too was great
Bad: Nothing to mention

Exceptional
All good Stayed in: Standard Room Stay length: 2 night(s)

Good location and amazing staff
Good location and staff The receptionist Ms Rewan is very professional and friendly Stayed in: Room Assigned on Arrival Stay length: 2 night(s)

Overnight stay
We always choose novel hotel because of its location. Very convenient especially now that the road construction was already finished. Very accessible now to the different stores. It’s surrounded with stores so it’s perfect. Price are affordable but depends on your booking timing. The early the better. Stayed in: Standard Room Stay length: 1 night(s)

Excellent stay, Staffs are very humble
Great stay, Frequent stay due to staff's service is excellent, Carrying people instant service. Checkout liberation and extension time too. Thanks to Novel staff for great Hospitality. Stayed in: Standard Room Stay length: 1 night(s)

Nice stay and welcoming staff
Nice Hotel and pefect location city center hotel...The check in very smoothed and the reception is welcoming. for aure we will be staying again!

Good: Everything 😍

Good: i like the place and its really good to hang out with your loves one and family
Bad: the fridge, its not cooling 😓

Very nice stay, calm & relax environment
Good: Very close to community
Bad: Desk staff not flexible

Overnight stay
So far, our stay was good. The rooms are big and spacious, location is perfect because it’s accessible to the stores that we usually visit. It’s clean and well ventilated, the city view is giving and air conditioned. The price is affordable too but it depends to your timing. The room is quiet but sometimes there’s an unexpected knock from outside. The staffs are approachable and accommodated, very considerable too. Ameneties are complete as stated during bookings. Electric kettle, coffee and tea. Over all, its was all good. We will come stay here again and again.

Good: Location
Bad: Non

Good: Location
Bad: Nothing