Pool was amazing

This is a place to relax always.
Good: I loved the professionalism and great customer service I received. I loved the pool experience.
Bad: My stay was short so next time I will stay for more days.

Room cleaning is perfect thanks to sachindu and nimesh

Excellent Hospitality from Mr. Lee & Ms. Rewan at Novel Hotel Mr. Lee and Ms. Rewan are very humble and welcoming receptionists at Novel Hotel. They kindly accommodate all foreign guests and make everyone feel comfortable during their stay.

Super team, big thank you to Mr. Adeel, great service. Keep up the good work.

A place like paradise...

It was a great experience
Good: Everything
Bad: Nothing

Exceptional
Good: All is good only 🚗 parking is not ablevbale
Bad: Parking

Exceptional
It’s a perfect place to stay -at the heart of a city …Upon entering the hotel, the staff greeted me and escorted me to the reception …the room is nice and if you need anything , they will provide immediately…I will definitely come back..Thank you to the reception and bellman Team

Exceptional
Good: pool
Bad: curfew specifically this summer

Very nice and clean, staff well respected, I met adeel one of their staff very friendly and helpful.

Very excellent house keeping and so happy and thanks to Mr. Ram

Highly recommend. Nice staff one guy adeel in lobby he is very friendly, welcoming and helpful.

I have a wonderful day with excellent hospitality, the staff and management of the hotelhave been very excellent. The likes of Mr. Lee, Mr. Haneef, and Mr. Adeel were very active in managing their responsibilities and supporting the guests. I commend their work

Very helpful in reception and fast check in

No comment

Perfectly and Conveniently located Hotel Novel with best of facilities..
Stay very comfortable and staff prompt in service but I would make a special mention of restaurant Mood Indigo where you can enjoy evening with variety of drinks during happy hour between 7pm to 9pm though it is opened till 3am morning. On my visit I was interested to take drought bear Birra Moretti which I never took earlier. So I like to share my first experience with Birra Moretti. Really it’s very smooth,refreshing having sessionable drink ability and a great choice for all weather. It is excellent sipable and good value choice. So I recommend Sit -Sip -&Enjoy with Birra Moretti All the best to Mr Adil and his team Mood Indigo .

Wonderful stay at this hotel
Good: Location good. Nice property
Bad: Nothing. All good

Amazing spot

Exceptional
Good: Staffs and management attitude towards customers. Friendly and approachable.
Bad: Nothing

Very Good
Good: Lovely stuff

Very Good
Good: Good

I received a first class service from the moment I arrived to Novotel. The prime location of the hotel is big plus. The facilities were top nice. And housekeeping staff Shabaz & sandeep very helpful kind person

Very nice persons

Perfect place for family holidays