Very Good
Good: It was a great night with my habibi to celebrate his birthday. I liked in this hotel they accept the visitor/friends to come. 🥰
Bad: I was felt sad when they declined my request to come early check-in at 1pm just to decorate inside the room for a surprise birthday for my habibi. Hope next time they will accept, to make a decoration for any surprise occassion The swimming pool is open til 7pm only. Hope they will extemd the hours atleast until 9pm 😁 to enjoy more.

it’s a great stay in this hotel specially the welcoming staff from the bellman to the reception big thanks to Lee, Mary and Cristina for assisting us and also to the le jardine restaurant staff specially alma thankyou for your wonderful service. i will recommend this hotel.

Exceptional
Good: The room
Bad: The parking

All went well
I have been coming here for past few months now. I like the service given by staff particularly Duaa she is a new staff i guess but remarkable.

Had a very good stay at this hotel. Clean rooms, great location, and excellent service. Adeel was especially helpful and professional. The only downside was having to reactivate my room key almost every afternoon. Still, highly recommend.

Maegrette good

Nice Hotel
Neat and clean rooms good breakfast and great location. Only one issue is the room size and bathroom size are small as compared to other hotels in same vicinity . Can give 7 out of 10 .Thanks Stayed in: Standard Room Stay length: 2 night(s)

Maegrette service staff at Le Jardin restaurant very good service, polite and helpfull to all guest. Food are excellent and tasty.

Break fast , lunch and dinner food quality is good. Taste is good. May have more varieties. Miss Dua is more polite and helpful. Thanks to her.

Novel it's a very good and comfortable hotel . The food quality is amazing. Dua she is very professional and well spoken girl .

EXCELLENT
Novel Hotel is 4 Star Hotels with strategic location in down town of Abu Dhabi . I have been stay in this hotel from aling time ago since 2006. I recommend this Novel hotel for his good service and hospitality . Stayed in: Standard Room Stay length: 1 night(s)

Very Good
Good: Staff were nice. Especially Adeel

The room is clean , comfortable bed, , good location and polite staff
Good: Clean , location and friendly staff
Bad: None

Exceptional
Good: One word brilliant
Bad: No complains

Nice Hotel
Clean and approachable staff. feel at home. hotel room are frequently clean and you cna request the staff for any need life personal kit water and tea.

Novel hotel is amazing The food quality and the service is also very professional Dua is also very professional and dedicated person.

Novel hotel is very good About the service, staff, managers very amazing and professional service Dua she's very professional.

Novel hotel is amazing The quality of food and service it's outstanding Dua also such a professional and amazing person and her us service also it's too professional.....

Hi Novotel family Good of room cleaning thank you Kiran

Room cleanliness is good thanks Mr Afsar supervisor

I booked this hotel cause it was near where I grew up and I don’t live in the UAE anymore. I’m quite familiar with the place and the staff are very helpful. Location wise lots to do in the area but you always need a car or taxi to get around the emirates in general cause of the heat. Special shout out to adeel who was great at looking after our bags after check out.

Above average
Value for money and location is good. Breakfast is ok. Stayed in: Standard Room Stay length: 1 night(s)

Exceptional
Good: All was good and I requested to be added time for check out and granted
Bad: Nil

I have been stay this Novel Hotels since 2018 . The Staff friendly , respect and hospitality . Recommend Novel hotel for my colleagues . Strategic hotel with full sweet memories . Appreciated .

A hotel of joy & relaxation
Good: All Staff and their warm welcome plus the variety of facilities.