Overall, for its price I recommend
Good: The hotel is very clean. Daily cleaning, but no change of bed linen, but this is normal. Friendly staff. Overall, for its price I recommend

Nice experience

Clean, Comfortable, and Perfectly Located
I had a great experience during my stay. The location was ideal for exploring the area, and the cleanliness throughout the property was impressive. The room was well-equipped with everything needed for a comfortable visit. Although the staff could have been a bit more attentive at times, they were generally helpful. Overall, I found it to be a solid and pleasant stay. Stayed in: Standard Room Stay length: 1 night(s)

Rooms are good and Staffs all supportive

Nice location

Good
Good: ..
Bad: ..

over all nice
Good: Breakfast was little expenseive, that is why we never get it from hotel.
Bad: Location

Exceptional
Good: I liked the hospitality

Friendly staff. Notify the hotel in advance about your arrival time and early check-in options. The rooms have carpet. If you have allergies, don't forget antihistamines for a comfortable stay. The hotel is in the center and a 6-minute walk from a mall. Which is super convenient and has a huge Lululemon supermarket, pharmacy, shopping stores, and food court.

Amazing place
Good: Every thing
Bad: Nothing

Good

Bad: 🚿 pressure was less.no proper hot water also

Very well cleaning room and the good service from the housekeeping I really like to stay ibis hotel and thank to housekeeping team oshadee,Thanusha and nimesh

Very good hotel to stay homely. All staffs are very obedient and helping at any time especially Mr. Adill and house keeping boys.

My recent stay at Novel Hotel was fantastic! The room was spacious, impeccably clean, and beautifully decorated. The staff were incredibly welcoming and attentive, going above and beyond to ensure my comfort. The location was perfect, with easy access to gym and pool. I highly recommend this hotel and will definitely be returning on my next visit.

Such a fantastic service and experience. Highly recommend

We stayed there for almost two days, and the location, room, and overall place were peaceful — full of excellent vibes. I especially want to mention the man at the reception, Talib. He was truly excellent — a great man: humble, helpful, kind, and the perfect person for such a perfect place. Thank you so much!

Good
Exceptional service from bell boy Adeel. Friendly , efficient and made my stay even more enjoyable and comfortable good

Charming hotel in best location with great staff
Good: Charming hotel, great people at reception and Adeel luggage concierge is amazing.

highly recommended
Good: as a regular guest, as always, great experience; exceptional staffs and services.
Bad: nothing so far. meet my expectations

The Hotel stay was good. If refurbished and improve service this hotel will be the best. Ofcourse the hotel is centrally located. Overall experience was good.

Great except breakfast
Good: The only thing is breakfast it is poor if not very poor!!
Bad: everything else is amazing

Amazing hotel
Good: Every thing
Bad: Nothing

Dear sir i am this hotel regular customers moordan 10/12 year now reception some one no respect me i am every week booking room last time i booking deluxe room befor 23/5/2025 - i pay deluxe room. Only giving me standard room. my Check - in date 24-05-25/ Check -Out Date 25-05-25 no all some reception staff no respect me & my regular come 2 nd floor disco this good all staff. Thanks

Very bad behavior from the receptionist 👎👎👎 every time Contempt face expression from the receptionist full negative feeling But rooms are good room boy service also good👍 but the employee's in the reception 👎👎👎

Haneef is one of the best receptionist i have ever met