The hotel is good and accessible to everything, staff, specially the receptionists are very approachable and helpful.
Good: I like about the property is you can check in early if they have available room, they will not let you wait until the check in timing
Bad: All good

ill be back
Good: comfortability
Bad: outside renovation appearance

Exceptional
Good: The staff, and especially reception team and adeel

Exceptional
Good: The cleaning guy Tipu was really helpfull and true to his job ..he helped me a lot and also everytime cleaned my room very carefylly it's nice to have such hospitality

It was Good Experience

Bad: Toilet smell in the Main Lobby Near entrance

My stay was nice leaving other factors aside
Good: I didn't have breakfast as well but the location is very very nice
Bad: Faster customer care Enough sugar and other tea ingredients in the rooms Available receptionist

Exceptional
Good: Todo

It was fabulous! will surely recommend to friends :)
Good: We love the cleanliness of the room, the hospitality of the staff and the hotel's location within the heart of the city of Abu Dhabi.
Bad: Nothing.

Not bad
Good: Staff
Bad: Inside no toothbrush no hair dry

Good: I asked for a towel which never came
Bad: Location

Not Recommended.
Good: breakfast was good.
Bad: I was given a tiny room with one bed and horrible condition. I said that's not what I booked and that's not what's in the pictures provided by the hotel online. Then I was given another room, not great, but just fine. I was not happy! The view was horrible.

as a regular guest, I feel Novel like my second home everytime I go the city.
Good: location, value for the money, comfort, ealry check in, staffs are very warm-welcoming.
Bad: nothing so far

Cozy stay
Good: Location is very accessible.
Bad: No slipper but I think it’s par request.

Bad: The Bed is old, need to replace

Wonderful
Good: Gut

It was Good Experience

Bad: Toilet smell in the Main Lobby Near entrance

Very good
Nice hotel Stayed in: Deluxe Room Stay length: 1 night(s)

i meet this great lady Hanna. she was so helpful

Great value for money
Good: Nice big rooms Great location Stayed 6 night half board food was good plenty of variety 😋 Happy hour 3 till 9pm 🍺 6pds a pint for Bier Morretri Rooms cleaned every day...clean towels Lovely staff always pleasant and greeting They had coffee facilities in the room but using paper cups, we requested pottery and was given 2 mugs which was appreciated
Bad: The pool area was shaded from 12.30pm which was a shame as we wanted to go sightseeing in the morning and chill for a bit of sun in afternoon but had to do it the opposite way round The pool bar was quite expensive 4pds for a small can of coke

My stay was nice leaving other factors aside
Good: I didn't have breakfast as well but the location is very very nice
Bad: Faster customer care Enough sugar and other tea ingredients in the rooms Available receptionist

Very nice to stay so calm and peaceful
Good: Surely we can stay again
Bad: Long time sending what we need we call twice the reception to send ice and spoon but they did not send

Club was really good

Only person worth mentioning is Abdeel, the luggage handler. Absolutely fantastic, super helpful and genuinely kind. That man deserves a pay rise. ⭐⭐⭐⭐⭐ for Abdeel!

Comfy stay in NovelHotel
Good service, food and atmosphere. If you look for something to get the value of your money, its highly recommended. Cleanliness is on point!

Good
Good: Convenient and gave us upgraded room and late check ou. Big bottle of water
Bad: You gave us wrong location link which was 1km away from where we should be. Only 2 disposable cups not enough