This is a place to relax always. Good: I loved the professionalism and great customer service I received. I loved the pool experience.
Bad: My stay was short so next time I will stay for more days.
Edward
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Couple United Arab Emirates. 7th September 2025 Source: Booking.com
Room cleaning is perfect thanks to sachindu and nimesh
Swamy Swamy
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6th September 2025 Source: Google
Excellent Hospitality from Mr. Lee & Ms. Rewan at Novel Hotel
Mr. Lee and Ms. Rewan are very humble and welcoming receptionists at Novel Hotel. They kindly accommodate all foreign guests and make everyone feel comfortable during their stay.
Capt. Sunandar
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5th September 2025 Source: Google
Super team, big thank you to Mr. Adeel, great service. Keep up the good work.
Roman Lider
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4th September 2025 Source: Google
A place like paradise...
Jessamae Ofong
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3rd September 2025 Source: Google
It was a great experience Good: Everything
Bad: Nothing
Omar
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Couple United Arab Emirates. 3rd September 2025 Source: Booking.com
Exceptional Good: All is good only 🚗 parking is not ablevbale
Bad: Parking
Mukesh
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Family United Arab Emirates. 3rd September 2025 Source: Booking.com
Exceptional It’s a perfect place to stay -at the heart of a city …Upon entering the hotel, the staff greeted me and escorted me to the reception …the room is nice and if you need anything , they will provide immediately…I will definitely come back..Thank you to the reception and bellman Team
Atat Y
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3rd September 2025 Source: TripAdvisor
Exceptional Good: pool
Bad: curfew specifically this summer
Kim
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Group United Arab Emirates. 2nd September 2025 Source: Booking.com
Very nice and clean, staff well respected, I met adeel one of their staff very friendly and helpful.
M M Fannarambe
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30th August 2025 Source: Google
Very excellent house keeping and so happy and thanks to Mr. Ram
Raymond Baco
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30th August 2025 Source: Google
Highly recommend. Nice staff one guy adeel in lobby he is very friendly, welcoming and helpful.
Salum Makusi
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30th August 2025 Source: Google
I have a wonderful day with excellent
hospitality, the staff and management of
the hotelhave been very excellent. The
likes of Mr. Lee, Mr. Haneef, and Mr.
Adeel were very active in managing their
responsibilities and supporting the
guests. I commend their work
Mustapha Fannarambe
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30th August 2025 Source: Google
Very helpful in reception and fast check in
Mohamed Seada
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30th August 2025 Source: Google
No comment
sim sigan
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29th August 2025 Source: Google
Perfectly and Conveniently located Hotel Novel with best of facilities.. Stay very comfortable and staff prompt in service but I would make a special mention of restaurant Mood Indigo where you can enjoy evening with variety of drinks during happy hour between 7pm to 9pm though it is opened till 3am morning. On my visit I was interested to take drought bear Birra Moretti which I never took earlier. So I like to share my first experience with Birra Moretti. Really it’s very smooth,refreshing having sessionable drink ability and a great choice for all weather. It is excellent sipable and good value choice.
So I recommend Sit -Sip -&Enjoy with Birra Moretti
All the best to Mr Adil and his team Mood Indigo .
Jagdish C
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28th August 2025 Source: TripAdvisor
Wonderful stay at this hotel Good: Location good. Nice property
Bad: Nothing. All good
Antony
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Solo Traveler Switzerland. 26th August 2025 Source: Booking.com
Amazing spot
Nahaz Khalam
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26th August 2025 Source: Google
Exceptional Good: Staffs and management attitude towards customers. Friendly and approachable.
Bad: Nothing
Jane
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Family United Arab Emirates. 26th August 2025 Source: Booking.com
Very Good Good: Lovely stuff
Edward
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Family United Kingdom. 25th August 2025 Source: Booking.com
Very Good Good: Good
Atikur
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Group United Arab Emirates. 23rd August 2025 Source: Booking.com
I received a first class service from the moment I arrived to Novotel. The prime location of the hotel is big plus. The facilities were top nice. And housekeeping staff Shabaz & sandeep very helpful kind person
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