Exceptional
Good: Wszystko super

Very impressive, especially front desk service (Mr.Haneef)

Very good experiency. The location is in heart of the city.

All good i like it

Wonderful stady
Wonderful stady and all the staff was very helpful especially RAWAN in the reception very helpful and she finsh all the checkin steps very quickly without any delay or mistake and she was very decent and friendly. Thank you so much

Adeel the hotel helper is very efficient in his duties and always willing to assist you for your requirements

Thank you, Ms.Rawan for your help.

Exceptional
Good: Excellent

Superb
Good stay in novel hotel ,we will come back again

Superb
I will come back again to stay in novel hotel⭐️⭐️⭐️⭐️⭐️

Very good
Elisagustang It a good stay in Novel hitel6 thanks to haneef and mary for welcoming us. We will come back again

Good stay
, friendly staff we will recommend this hotel

The staff mr talon is very nice

The room is clean thanks teddy

Comfortable. Strategic place in town

All the staffs is very friendly, haneef bellman is very helpful i will come again in novel hotel

Greaat stay in novel hotel thankyou also to kamal in housekeeping for assisting our luggage

Is very good hotel and nice hospitality.

Pleasant
Good: Calm and quiet
Bad: Nothing

Pleasant
Good: Personnel was great, kind, smiling, welcoming. Room was very clean.
Bad: On the first day I asked for a hairdryer, it didn't arrive. On the second day I asked again. Now it's one week and I'm still waiting. Pillows should be more comfortable as they are hard as wood.

Exceptional
Good: The hotel is very good, especially for 3 star. Good location, service, nice staff. Good gym, nice pool, good, plentyful breakfast.
Bad: I never like the fix shower head on the wall in the bath.

Staff was helpful especially Adeel bellboy

Good hospitality service nice staff specialy housekeeping good communication high labell take careing staff are very frankly good housekeeping service by Bishal thank you

Amazing location good hotel well clean rooms very nice staff very exlent service by housekeeping Mr Bishal thank you dear

Exceptional
Good: I had a wonderful stay at Novotel City Center. I would like to sincerely thank the entire team for their warm welcome and outstanding hospitality. The hotel was exceptionally clean, well-organized, and very comfortable. A special thanks to Kristina at the reception. She was extremely professional, polite, and welcoming. Her kind attitude and helpful approach truly made my experience even better. Highly recommended, and I look forward to staying again!