Great staff and service. Special thanks to Maysa and Mr. Akram.

The experience was really good. From checking in to out overall it was good. The staff was helpful and friendly. The food was good (breakfast was really good and better than the dinner). The ambience of the hotel was nice specially near the pool area and was spacious. Availability of the steam bath, sauna and the jacuzzi was good as well. Being a Sri Lankan it was nice to see lots of Sri Lankan staff.

Amazing stay, stuff is extremelly polite and very professional. They allowed us to stay on the swimming pool during the day because of our late departure even tough we checked out. Room service was amazing, the guy who is cleaning the rooms was always there with a smile and asking if we need anything. My card didnt work so he opened the room for me and went down to bring me a new one.

Very good
Kind of old. Stayed in: Deluxe Oasis Room Stay length: 1 night(s)

The room TV is too old that’s the only bad thing

Loved the place, the rooms and also the service from every staff.

The best service that you can get at a resort, really good receptionists , housekeepers , facilities , clean and comfortable rooms, i really recommend this resort if you are trying to visit Al Ain.

Good: Had a great stay! The hotel was clean and comfortable, but what stood out most was the service. Special thanks to Ms. Faye and Ms. Katrina for their kindness and amazing hospitality—they really made my visit extra special. Highly recommend!

Pleasant stay and excellent service

Had an amazing stay. Definitely coming back!!!

We had a great Anniversary staycation in here. Starting from the reservation staff Miss Jean till the house keeping staff Asela and Shehan, all the staffs were incredible and honorable. We highly recommend this place for a perfect staycation. Thank you and will see you again 🥰😍

Nice experience ❤️❤️

A great stay and a great memory and planning a visit again
Good: Liked everything. Staff were amazing. Food great As a Mum of one of the Saudi athletes at Al Ain equestrian competition, it was so nice to meet all delegations at breakfast and dinner and the staff were so helpful
Bad: Nothing

Great experience, wow service, all staff was approachable.
We have a great experience in hotel, all the staff are approachablenand friendly. I would like to acknowledge chef mohamad shabou and shenan. In our family dinner chef mohamad didn't hesitate to ask us if what we need and offer his amazing pizza. (Which some chef did not do) He handed over the pizza with smile and he actually told how he prepare his supernatural dough. Mr. Shenan was so passionate on his job. He served us with his very unexpectable strategy since we are not only the guest in the restaurant. He make sure that all his guests was satisfied not only in the good food that they prepare but also how he manage to handle each and everyone in the restaurant. A BIG HATS OFF for both of you SIR. I hope The hotel management was so proud of you that they have a great, passionate and hard working staff like you. Your dedication in your job are the reason why we can recommend in all of our friends and colleagues your hotel. Hoping that the management will acknowledge your sincerely passionate work. Job well done! You made our family a memorable experience.

EXCELLENT STAY
Good: Very calm and family place good pool and facilities
Bad: Hotel DOES NOT have interconnected room. They have but they don’t open the door between the rooms for unknown’s reasons which is very weird ! So with the big family with kids you have to stay in separate rooms.

Good

Bad: Better activity facilities

Couple eacapade
Get away from busy city Danat is one of our bucket list Stayed in: Standard Hafeet Room Stay length: 1 night(s)

We went as a group of 3 families, had a wonderful time, rooms where very comfortable, specially the excut8ve room. The excellent experience started once we entered and welcomed by Kathryn at the reception, she is very helpful and warm personality, just ask for her and she will definitely help you. Staff are very helpful l, supportive, and polite. Had a beautiful breafkast next morning, and with the extended check-out Kathryn offered us l, it was a lovely end for a wonderful stay.

Family
Good: The hotel location and facilities
Bad: Nil

Good: The hotel is elegant, luxurious, and very clean. However, the loud music from the disco continued until around 3 a.m., making it difficult to sleep and fully enjoy the stay.”
Bad: The hotel is elegant, luxurious, and very clean. However, the loud music from the disco continued until around 3 a.m., making it difficult to sleep and fully enjoy the stay.”

Good: The Bed was so comfortable and soft, rooms are cleaned and great location.
Bad: Service needs to improved and our Room this time is facing in front where people enter the lobby and facing the parking area. Me and my partner love to stay in the balcony where we can enjoy without others watching you.

Lovely

Beautiful property to explore with family and hospitality of staff was outstanding

Lovely stay. Excellent service especially Ma. Katrina for her fast changed of room. We enjoyed after with the new rooms.

Thank for kathreen and maysa